Shipping and Returns

Sellers are solely responsible for the fulfillment and delivery of Physical Products to the Buyer in a timely manner. ZILKKO does not ship, handle or take custody of Physical Products at any point.

ZILKKO, in its sole and absolute discretion, will allow for a refund (partial or full; please seeSection 7.3 below) of the Retail Price of any Physical Product purchased using the Platform within 60 days from the Buyer’s date of purchase for any of the following reasons:

1. If the Physical Product violated Section 6.2 of the Terms of Use;


2. If the transaction for the Physical Product is proven to be fraudulent or unauthorized;

3. In order for ZILKKO to comply with applicable industry or other contractual requirements (i.e.credit card industry, ACH, PayPal, Stripe, Zengin), applicable laws and regulations, and or requests from law enforcement or judiciary bodies; or

4. For any reason ZILKKO deems appropriate.

Upon issuance of are fund pursuant to Section 7.1 of the Terms of Use, the full value of the refund will be debited against your Balance.

It is the Buyer’s sole responsibility to appropriately handle, remove or destroy any PhysicalProduct that may cause Buyer to: (i) incur additional liability, including, but not limited to, criminal and/or civil liability; or (ii) experience additional adverse effects, including, but not limited to, potential privacy, security, or technical vulnerabilities.

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